Privacy policy.

Questions?
Call or text
or email

Redway AI ("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website and contact form, how we use it, and the choices you have.

Information We Collect

When you submit our contact form we may collect your name, mobile phone number, email address, any photo or file you choose to upload, and any message you provide. We may also collect basic technical information such as browser type and the pages you visited.

How We Use Your Information

To contact you about the inquiry you submitted
To send appointment reminders, service updates, and follow-up communications you requested
To provide, maintain, and improve our services
To comply with legal obligations

SMS / Text Messaging and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you provide your mobile number and consent to receive text messages, we may send you messages related to your inquiry, appointment reminders, and service updates. Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase. You may opt out at any time by replying STOP to any message, and you may reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.

Sharing of Information

We do not sell your personal information. We do not share your information with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers who perform functions on our behalf (such as hosting, customer relationship management, and communications delivery), only to the extent needed to perform those functions, or where required by law.

Data Retention

We retain the information you provide for as long as needed to serve you and to meet legal, accounting, or reporting requirements. You may request deletion of your information at any time.

Your Choices

Reply STOP to any text message to stop receiving texts
Use the unsubscribe link in any email to stop receiving email
Contact us to request access to, correction of, or deletion of your information

Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this policy from time to time. The "last updated" date above reflects the most recent revision.

Contact Us

Questions about this policy or your information? Call or text (202) 856-9082, or email support@redway.ai.